Some of our clients

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“After extensive research of Fire/Life Safety providers in the Los Angeles area, Universal Safety was without a doubt the best option. From the very beginning, it was apparent that Susan was very knowledgeable on industry standards and requirements. Her extensive background in the safety industry, her multiple certifications, and her great working relationship with the Fire Department allow Susan to offer unsurpassed services to her customers in the most efficient manner possible. She is direct, honest, and most importantly, knows how to keep an audience's attention. As someone who has worked in the health and safety industry, I can truly attest to Susan's qualifications and talent.”

Jake Parvino
Special Projects Coordinator


“We were so happy and relieved to find Susan BenDavid to handle our high-rise fire/life safety needs. Susan is professional, knowledgeable, and personable. Susan took on an exceptionally challenging situation at one of our affordable housing communities for elderly residents, where some of the residents are deaf and use American Sign Language, and many of the rest of the residents use spoken Korean as their primary language. Susan enthusiastically worked side by side with our language interpreters during the resident training meetings. Susan has also been a tremendous asset to our staff. Her fire/life safety training is the best we’ve received. She also worked patiently with us on revising our outdated fire/life safety manual.”

Barbara Schwerdt
Director of Education and Training
CARING Housing Ministries, a Front Porch Partner


“The Californian on Wilshire works on fire/life safety training with Susan Bendavid of Universal Safety USA. I have known her for almost 20 years, having worked with her in my office management days. She is hands down the BEST in her field. Her costs are reasonable and her training is professional and serious. That’s the attitude I like since this is serious business. She is great at training staff as well as residents. I heartily recommend her if you want the very best!”

Linda P. Healey, PCAM, CCAM
General Manager
The Californian on Wilshire HOA


“Universal Safety USA, has supplied the upmost Fire/Life and Safety training to our staff. Susan is hands-on that makes it’s very easy to understand and retain. Susan keeps our staff updated with the new changes and new codes from the Fire Department. I highly recommend Universal Safety USA Fire/Life and Safety training.”

Ken Battles
Chief Engineer
Millennium Biltmore Hotel Los Angeles
& Biltmore Court & Tower


“I have hired Susan Bendavid of Universal Safety USA since 2002. At first, I had no idea how we should go about preparing our tenants for possible natural and man-made disasters. She and the company have been tremendous help in training my tenants and implementing an emergency system that works well with the 22 stories of high foot-traffic at our building.
She trained all my staff and myself. She brought the seriousness of emergency preparedness to our otherwise unprepared tenants. Her training was very easy to follow and everyone thoroughly understood the procedures.
We use her service every year and will continue to do so for the quality of the service and the reasonable fees she charges. I recommend Universal Safety USA to all who need the service.”

Ruth Mo
Building Manager
One Park Plaza at 3250 Wilshire Boulevard